Privacy Policy
Privacy Policy – Nova Zuna
Effective as of October 2025
Nova Zuna (“we”, “our”, “us”) takes your privacy seriously and is committed to protecting the personal information of our customers, partners, suppliers, and users of the website novazuna.com, and any other related website, online store, or mobile application operated by us.
This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing our website, submitting communications, or providing any personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you have any questions about how we handle personal information, please contact us at:
📧 novazunaau@outlook.com
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1. Definitions
Personal Information: information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not (as defined under the Privacy Act 1988). Examples include your name, postal address, email address, phone number, or payment details.
Sensitive Information: includes information about your racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health information, or biometric data.
Processing: refers to the collection, use, disclosure, storage, and management of personal information by us.
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2. Collection of Personal Information
We collect personal information directly from you when you:
• Make a purchase through our store;
• Create an account;
• Contact us via email or the website;
• Subscribe to our newsletter or marketing communications;
• Participate in promotions or feedback forms.
We may also automatically collect data such as:
• IP address, browser type, device information, and geographic location;
• Website navigation behaviour and interaction with ads;
• Cookies and tracking technologies (see Section 5).
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3. Use of Personal Information
We use your personal information to:
• Process your purchases and deliver products;
• Communicate with you about your order, returns, or inquiries;
• Send marketing emails, promotions, and updates (you can opt out anytime);
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect against fraudulent activity.
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.
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4. Disclosure of Personal Information
We may share your personal information with:
• Service providers (such as payment processors, couriers, IT and marketing support) who help operate our business;
• Business partners and affiliates who support our store operations;
• Government authorities or law enforcement agencies, where required by law.
Some service providers may be located overseas (for example, in the United States or other countries). Where this occurs, we will take reasonable steps to ensure your personal information is handled in accordance with Australian privacy standards.
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5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember preferences, and analyse site traffic.
You can choose to disable cookies through your browser settings; however, this may limit certain website functionalities.
Cookies used may include:
• Essential cookies: required for basic website operation and security.
• Performance cookies: help us understand how visitors use the site.
• Functional cookies: remember user preferences and enhance the experience.
• Advertising cookies: used to deliver personalised ads and promotions.
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6. Direct Marketing
We may use your personal information to send marketing communications (such as new arrivals, offers, and exclusive news).
You may opt out at any time by clicking “unsubscribe” at the bottom of any email or contacting us directly.
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7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
All payment transactions, whether by credit card or other methods, are encrypted using SSL (Secure Socket Layer) technology.
This ensures that your data remains private and secure at all times.
Regarding your personal information — such as address details, payment information, and order contents — you can be assured that these will be used solely for processing your order and will never be disclosed or shared under any circumstances.
If you believe your privacy has been compromised, please contact us immediately at novazunaau@outlook.com.
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8. Access, Correction and Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
• Access the personal information we hold about you;
• Request corrections if your details are inaccurate or outdated;
• Request deletion of your personal information (where legally permissible);
• Withdraw consent for marketing communications.
To exercise these rights, contact us at novazunaau@outlook.com.
We may need to verify your identity before processing your request.
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9. Links to Other Websites
Our website may contain links to third-party sites (such as payment providers or social media).
We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal information.
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10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on our website with the updated revision date.
Your continued use of our services after any change indicates your acceptance of the revised terms.
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11. Contact Us
For questions or complaints regarding this Privacy Policy, please contact us:
📧 novazunaau@outlook.com
Nova Zuna – Western Australia
This policy complies with the Privacy Act 1988 (Cth) and is overseen by the Office of the Australian Information Commissioner (OAIC).
